Frequently Asked Questions
What are your delivery options within Metro Manila?
- Minimum Delivery Fee: Php 180.00
- Delivery Schedule: 24-48 hours after receipt of payment
Can I pick up my order instead of having it delivered?
Yes. You may arrange an on-site pickup at our facility:
- Address: Alberto II Bldg., #154 Lopez Rizal Street, Brgy. Highway Hills, Mandaluyong City
- Pickup Schedule: Mondays–Fridays, 8:00 AM–5:00 PM
Note: Please inform us in advance by messaging +(63) 916 680 2609 via SMS or Viber so we can prepare your order ahead of time.
How much is shipping outside Metro Manila (within Luzon)?
Orders outside Metro Manila within Luzon are shipped via third-party courier.
Our shipping fee ranges from Php 350.00 to Php 1,500.00 depending on weight and size of package.
How much is shipping to Visayas and Mindanao?
Orders to Visayas and Mindanao are shipped via third-party courier.
Our shipping fee ranges from Php 500.00 to Php 2,000.00 depending on weight and size of package.
DO YOU SHIP OVERSEAS?
Yes. For a more accurate international shipping rate, please contact us at hellomilliemonday@gmail.com
WHAT MODES OF PAYMENT DO YOU ACCEPT?
1. PayPal
2. Banco De Oro (BDO) Account
Name: D3 Space, Inc.
Account No: 0015 3802 1998
3. QRPH:
Kindly send proof of payment to hellomilliemonday@gmail.com.
Can I return a damaged item?
If you have received a damaged item, kindly contact us via email hellomilliemonday@gmail.com to discuss your concerns or message us at +(63) 916 680 2609 via SMS or Viber.
We only allow return and exchange within 7 working days.
Damaged items delivered will be subject for approval whether the damaged item will be replaced or exchanged.